Quality Management Instructions
EVERCOOL knows that quality is the core of products, and only high-quality CPU coolers and DC fans can be competitive in the market. EVERCOOL follows the following principles for product quality in order to achieve 100% customer satisfaction.
1. Customer Orientation: Customers are the foundation of an enterprise's existence. The principle of quality management is to put customer needs first.
By understanding the needs of customers, formulate products or services that meet customer requirements, and continue to improve to meet customer needs.
2. Full Participation: Quality management is not a matter for one person or a department, but for the entire team. From top to bottom, from the factory manager to the production line employees, through continuous education and training, everyone has a clear understanding and contributed to quality management, and strict controls every detail of every product.
3. Process Management: Quality management needs to pay attention to the entire process, from the beginning of product design to the process of manufacturing, selling and after-sales service. EVERCOOL controls and monitors every link, finds out factors that may affect product quality, and conducts continuous improvement to ensure product consistency and reliability.
4. Continuous Improvement: Continuous improvement is one of the core principles of quality management. EVERCOOL continuously monitors, tests, analyzes and improves the quality of products and services to ensure that products and services meet customer needs and expectations, and continuously improve the quality of products and services.